We Collect We process information about you while providing the A&W_NZ. Below, we outline the kinds of information we collect.
Information you give to us
We collect information about you when you provide it to us directly.
Your A&W_NZ account. We collect information about you when you submit it through the A&W_NZ, including when you create an account with us. This may include your name, email address, profile picture, company name, postal address, and phone number. This may also include your payment information when you purchase any of the A&W_NZ.
Support. We collect information you provide to us when you open a support request or otherwise communicate with us (such as through third-party social-media sites). This may include your name, email address, title, company, and any other information you provide in your request.
Other information submitted by you. We collect information about you that you submit to us through the A&W_NZ, such as when you participate in any interactive features of the A&W_NZ or fill out a form on one of our websites. This information may include your name, email address, and mailing address.
Information we collect automatically
We automatically collect information about you when you access or use the Aswarm.
Your use of the A&W_NZ. We collect information about how you use the A&W_NZ, such as your session date, time, and duration; the pages you viewed; and the page you visited before navigating to the websites.
Device information. We collect information about your computer or device when you access any of the A&W_NZ, such as the type of browser you use, your IP address, and the location of your device.
Information we collect from other sources
We may also obtain information about you from other sources.
Other services linked to your account. We may collect information about you when you link your A&W_NZ account with other services. For example, if you create or log into your A&W_NZ account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address, as authorized in your Google Apps profile settings.
Our affiliates. We may receive information about you from one of our affiliates if you interact with them directly, for example through a support request. This may include your name, email address, and information about your request.
Third parties. We may receive information about you from third parties that provide business information to us or from public sources. This information may include things like your name, title, email address, phone number, and social-media profile. We may combine this information with information we collect through other means described above.
How we use personal information
We use information about you for the following purposes.
We use information about you to provide you with access to the A&W_NZ, including to create and manage your A&W_NZ, process transactions with you, and send you invoices.
For research and to improve the A&W_NZ. We use information about you, including website analytics, to improve the A&W_NZ, including to monitor and analyze trends, usage, and other activities in connection with the A&W_NZ so that we can continually improve them. We may also link or combine information about you with information we get from others to help understand your needs and provide you with better service.
To communicate with you. We use information about you to communicate with you, including to send you technical notices, product updates, security alerts, support communications, and administrative messages about the A&W_NZ (including important changes to the A&W_NZ). This also includes sending you information about your account and data, such as when we update our terms or when we materially change how we use your data.
For security. We may use information about you to maintain and increase the security of the A&W_NZ, including to detect, investigate, and prevent fraud and other illegal activities from occurring, as well as to protect the rights and property of A&W_NZ, our customers, and third parties.
To market and promote the A&W_NZ. We use information about you to send you promotional messages and to show you advertisements. This may also include using information about you to create more personalized advertising and suggest A&W_NZ that may be of interest to you. We may also use information about you to facilitate contests, sweepstakes, and promotions, and to process and deliver your entries and rewards.
To comply with legal obligations. We may use information about you to comply with our legal requirements. For example, we may process and retain information about your payments to us for tax and accounting purposes.
With your consent. Finally, we use information about you for any other purposes that you have consented to. For example, if you agree to be named as a Featured Customer, we might post information about you on one of our public websites.
How we share personal information
We may share your personal information as follows.
Service providers. We use third-party service providers who work on our behalf, including to provide hosting services, authentication services, cybersecurity and anti-fraud services, and advertising, which may require us to share your personal information.
Business transfers. We may share your information in connection with, or during negotiations of, any merger, sale of A&W_NZ assets, financing, or acquisition of all or a portion of our business by another company.
Consent. We may share your personal information with your consent or at your direction.
The security of your personal information is incredibly important to us. We have implemented and we continually maintain a variety of technical and organizational measures to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage. View our Security page to learn more about the specific security controls we have put in place to safeguard your information.
The A&W_NZ are not directed to individuals under the age of 16, and we do not knowingly collect or sell the personal information of children under 16.
You have choices about how A&W_NZ collects and uses your personal information.
Account information. Our customers may access, update, or change personal information they have provided to us by logging into the relevant A&W_NZ application or emailing us at a&[email protected]. Subject to the terms of their agreements with us, customers may deactivate their accounts by emailing us at a&[email protected], but we may retain certain personal information as necessary to comply with our legal obligations or for legitimate business purposes, such as to resolve disputes or enforce our agreements. We may also retain cached or archived copies of personal information for a certain period.
International data transfers
Your personal information may be collected in, transferred to, accessed from, or stored in a country other than the one you are in, including the United States, which may have data protection rules that are different from those of your country.
For more information about how we think about international data transfers, and the safeguards we have in place related to them, please refer to our Data Transfer Impact Assessment.
Subject to applicable law, you have the following rights with respect to your personal information.
Right to access. You have the right to request that we disclose to you what personal information we collect, use, disclose, share, and sell about you.
Right to delete. You have the right to request that we delete your personal information that we’ve collected.
Right to update. You have the right to request that inaccurate personal information we hold about you be corrected.
Right to restrict the use and disclosure of your sensitive information. You have the right to request that we limit our use and disclosure of your sensitive personal information.
Right to nondiscrimination. You have the right not to receive discriminatory treatment because you’ve exercised any of your rights under the CCPA.
If you or your authorized agent wishes to exercise any of these rights, please complete our Data Subject Rights intake form or contact us as outlined in the “Contact Us” section below. Please note that we may ask you or your agent to provide us with additional information to confirm your identity.